Premier Recovery Services
Preferred Collateral Company

Services

Unparalleled Service.

SKIP TRACING

We believe in the saying, "Time is money" and at Premier Recovery we do not waste our clients time or money. We only use state of the art equipment and powerful skip tracing tools to locate and secure collateral.
Premier Recovery employs professional Skip Tracers who have developed specialized techniques to locate those hard-to-find debtors ensuring that our Agents recover your collateral in a safe and timely manner.All of our employees are C.A.R.S certified. Our Skip Tracers undergo continuous educational training to comply with Federal and State laws: Fair Credit Report Act (FCRA), Fair Debt Collection Practices Act (FDCPA), and Gramm-Leach-Bliley Act (GLB).  Training is very important to our company and we ensure that our employees maintain a high level of skill, ethics and knowledge of industry laws to avoid any legal hassles. Our clients can be assured that their accounts are in safe hands at Premier Recovery.

COLLATERAL RECOVERY

If you have collateral that needs to be recovered, we can help!  Premier Recovery ensures rapid and responsible recovery through our qualified agents and state of the art equipment.  All of our drivers attend continuing education classes on a regular basis to ensure they are up to date on the latest industry laws and news.  Furthermore, our drivers are also certified in the C.A.R.S. program, which is a National Certification Program.  This means our drivers understand and adhere to the strictest code of conduct and laws.  Our clients can feel confident using us as we have your best interests in mind.  

At Premier Recovery, we maintain secure climate-controlled indoor storage facilities, as well as secured outdoor storage facilities to protect your collateral.  Once your collateral has been recovered, our clients have the following options:

  1. Hire a traditional auction house to collect and sell the collateral
  2. Have Premier Recovery deliver the collateral to a designated auction company
  3. Take advantage of Premier Recovery’s partnership with OpenLane.  

What Sets Us Apart?


DRN Technology

There is no better skip tracing tool than this!  DRN (Digital Recognition Network) is a license plate recognition technology that scans license plates and stores them in a database.  At Premier Recovery, we have several vehicles equipped with these cameras and our agents patrol the areas daily, adding to the database constantly.  Once a plate enters the database and is then up for repossession, the system will automatically notify the proper recovery company of the vehicle location.


RECOVERY COMPLIANCE SOLUTIONS

Recovery Compliance Solutions administers and monitors independent repossession companies to ensure for compliance issues on behalf of automotive lenders throughout the United States. The Uniform Commercial Code (UCC) Official Comments include statements such as “courts should hold the Secured Party responsible for the actions of others taken on the Secured Party’s behalf, including independent contractors engaged by the Secured Party to take possession of collateral.”  Premier Recovery’s membership in RCS demonstrates our commitment to our client’s best interests, as well as our commitment to the industry’s laws and regulations.


CARS CERTIFIED

The Certified Asset Recovery Specialist® (C.A.R.S.) National Certification Program was developed by Matrix Educational Systems, Inc.  This rigorous course consists of fourteen (14) sections which covers material related to Asset (Collateral) Recovery, Skiptracing, Ethics and Communication, Defensive Driving and Tow Truck Operation and Insurance Coverage’s.  All of these items are critical to our daily operations.  Upon satisfactory completion of the C.A.R.S. program and passing a final exam, the graduate will receive a Certificate of Completion from Matrix Educational Systems.  Premier Recovery is proud to say that all of our drivers are C.A.R.S. certified.



REAL TIME UPDATES

remier Recovery is a proud member of RDN, Recovery Database Network.  RDN’s mission statement is “To utilize the internet as an enabling tool to mitigate automobile lending institution losses by creating an electronic and more efficient recovery, titling, and re-marketing process for lenders and their asset recovery related service providers to conduct business."  Specifically, RDN allows real time communication between our office, our drivers, and our clients.  All of our trucks and drivers are equipped with laptops and wireless internet services for real-time updates and reporting to RDN.  For our clients, this means increased recovery rates with decreased recovery times! 


INSURANCE

Despite how prepared you are and how much a company adheres to policies and procedures, accidents can still happen anytime.  That's why at Premier Recovery, we are insured with the highest of standards and protection.  To highlight, we carry the following insurance coverages to protect not only us, but more importantly, you: 

  • $5,000,000 surety bond
  • $3,000,000 Aggregate Policy Insurance
  • An additional $100,000 on-hook policy
  • Wrongful Repossession Coverage
  • $375,000 Garage Keeper's On-Site Property Coverage
  • A $1,000,000 Per Occurrence Policy

Most repossession companies claim to be fully insured when they have nothing more than towing coverage and a garage keepers policy.  Having only these coverages does not extend to the lender.  You can feel confident in giving us your business and knowing that you are protected from start to finish.  



OPEN LANE

Premier Recovery is proud to announce a new partnership with Open Lane, a web based auction company.  Not only does Open Lane reduce the risk and possible damages of having to move your collateral one more time, it also lowers your remarketing costs by going straight to online auction and eliminating third party costs.  Dealers use Open Lane's iDEAL (Inter-Dealer Electronic Auction Lane) every day to buy and sell inventory that better reflects the needs of their marketplaces. 

So when you turn to Open Lane’s iDEAL, you can expect to:

  • Buy and sell vehicles at a true market price without the extra costs of the physical auction
  • Reach more buyers
  • Sell to franchise and independent dealers nationwide
  • Save Money
  • Take advantage of lower fees than physical auction, reduced transport costs, and less time away from the dealerships
  • Stay Competitive
  • Be aggressive on trade-ins and live auction purchases because you have a viable alternative for liquidating aged inventory
  • Endure less hassle since our post-sales team takes care of settling payment, title, transportation, and if there is ever a problem, we handle it too!

VTS Certified

Premier Recovery Solutions is VTS certified. Vendor Transparency Solutions understands the implication of the client-supplier relationship and their obligation to eliminating liability, and as such has developed a compliance management system enabling automotive lenders and their service providers to reach the highest level of compliance.